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Managing a water utility business
LCRA's Board of Directors give support to vision of financially stable, growing utility business

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The LCRA Board of Directors has affirmed staff's vision of a financially well-managed water and wastewater utility system that grows responsibly with the population of Central Texas that LCRA plans to serve.

At a work session of the Board's Water Operations Committee on Aug. 16, the staff presented the results of a detailed staff analysis of each of LCRA's 39 existing water and wastewater systems. This analysis reveals a utility system facing challenges and issues common to a growing business.

But, General Manager Joe Beal told the commmittee, LCRA's utility system is already a net financial contributor to LCRA and to LCRA's mission to provide water and wastewater services while protecting the environment and contributing to the quality of life for citizens in its service area.

Improved systems
LCRA has improved the water and wastewater utility systems of about 20 rural and suburban communities, solving problems such as too little potable water, water with contaminants and wastewater that does not meet regulatory standards.

"With our existing utility system, we are making life better for thousands of people we serve," Beal said. "The public needs these services and it's something LCRA needs to be doing."

Board members commended LCRA staff for the depth and detail of their analysis of existing systems and, as Board Chairman Ray Wilkerson observed, "is in consensus with staff's long-term planning" for the growth of the water and wastewater utility system.

Lessons learned for growing business
The review of systems discussed lessons learned, such as entering the business without an equity pool to invest in systems acquired by LCRA. Some of those systems were aging and needed extensive repair to bring them in regulatory compliance.

Beal also said staff, himself included, had made the mistake of being "too eager to please" communities who wanted LCRA to manage or take over their systems. This led to acquisition of some systems that needed more repair and maintenance than ratepayers could easily afford. In this mode, staff also produced financial estimates before doing enough of the necessary work to determine their accuracy. This sometimes resulted in project costs that exceeded those estimates.

"But dwelling on past missteps doesn't solve problems. We need to find solutions but to do that we need guidance from you," he told the committee.

Goal: improve performance
To move forward, Beal and Water Services Executive Manager Suzanne Zarling asked the committee to consider alternatives beyond LCRA's fiscal year 2006 business plan, which the Board has previously approved. With the goal of improving financial and operational performance in the utility system, the business plan assumes steady and sometimes aggressive rate increases designed to move each system toward financial self sufficiency.

Financial assumptions in the business plan are based on the long-standing Board expectation that each of LCRA's utility systems will be responsible for paying its own upkeep and costs. Sixteen of LCRA's 39 utility systems are not expected to cover their costs, despite rate increases planned in the foreseeable future.

However, more than half of LCRA's utility systems, representing about 85 percent of LCRA's capital investment to date, can be considered core businesses that already are able to pay for themselves or will get there in a reasonable time. Among those systems are:

Challenges with these systems involve managing the growth anticipated over the next 30 years and the capital investments that will be necessary to support that growth. (See water utility plans).

Other ways to reshape the business
Board members said they supported staff recommendations that would reshape LCRA's water and wastewater utility business, such as the investment of equity into the utility system to pay down debt and expansion of systems in high-growth areas. The Board directed staff to bring solutions to these challenges to them for consideration on a case-by-case basis.

If we make equity investments into the utility system, it will reduce the burden of debt payments and move the utility toward fully covering its entire share of the costs, Zarling said.

With appropriate strategic investment in high-growth areas, expansion of the current service area and correction of problems in other areas, LCRA's utility system could be in the black in the 2016 to 2020 time frame, Zarling said. Staff projections based on these policy assumptions indicate that LCRA's utility system would be the fastest-growing business at LCRA in the next 20 years.

"The long-term outlook for the system is very bright," she said.

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